Practical information: A-Z

Download the A-Z Practical Information page (123kb) as a pdf.

  • Accommodation
    • Our online booking system is available here, offering reduced rates on a range of hotels in Marseille.
  • Badges and conference materials
    • All participants will be provided with a badge upon arrival, which must be worn at all times whilst in the venue. You may also be required to show your badge at some social events. Conference delegates will not be allowed into session rooms without their badge.

      Should you lose your badge, please go to the registration desks for assistance.

      All participants will be provided with a bag containing event materials on arrival, subject to availability. An exhibition catalogue will be included inside the bag, and, for conference delegates, a final copy of the conference programme.
  • Catering
    • Please see the floor plan for the location of the catering areas.

      Welcome coffee:

      - 08:00 every morning
      Coffee breaks:
      - 10:30 Tuesday, Wednesday, Thursday and
      - 15:30 Monday, Tuesday, Wednesday
      Buffet lunch
      - 12:00 - 14:00 every day (only available to conference delegates and staff from exhibitor companies)

      For those participants not entitled to the buffet lunch, a number of cash bars will be available at the venue. There are several restaurants in the vicinity of Parc Chanot, details of which can be found by downloading this map. (141kb)

      Water will also be freely available around the conference venue.
  • Credit cards and cash
    • Cash points are widely available. Cash withdrawals may be made using your credit card. There are 3 cash points onsite at Parc Chanot, as well as a fourth one located just outside the venue. This map (157kb) shows the location of these cash points.

      All major credit cards are widely accepted in shops, restaurants etc.
      Foreign exchange facilities can be found at the airport, railway station and major banks.

      Theft/loss of credit card
      Eurocard-Mastercard: 0800 902 390
      Visa: 0892 705 705
      Diner's-Club: 0810 314 159
      American Express: 01 47 77 72 00
  • Electricity
    • 220-230 va/c, frequency 50Hz. Plugs have 2 male pins so visitors from some countries will need an adaptor.
  • Emergencies
    • Police Emergency: 17
      Fire service: 18
      Ambulance service: 15
      Emergency doctor: 04 91 52 91 52
      Anti-poison Centre: 04 91 75 25 25    
      Marine life saving service Crossmed: 04 94 61 71 10
      Emergency traveller: 04 91 62 12 80      
      Foreign social security: 0 820 904 186

      Pharmacy open 7 days a week: 04 91 91 63 10
      (Pharmacie du Vieux Port - 4 Quai du Port – 13002)
  • Entry requirements
    • All visitors must be in possession of an identity card or a passport (or ID for Schengen member countries). Non-EU citizens require a valid passport to enter France. Visas are not required for citizens of the EU, the USA, Canada and most major countries.

      Please contact your local French embassy or Consulate for further information.
      List of embassies and consulates in France
  • Exhibition
    • Please visit the exhibition page for general information about the exhibition or contact sh.
    • For details about the exhibition build-up, stand construction etc. exhibitors should refer to the exhibition manual or contact Dianne Wright at dianne.wright.
  • Information points
  • Language
    • The conference language, including submitted abstracts and presentations, will be English. Most conference sessions will be provided with interpretation into French – details of which sessions will be interpreted will be indicated in the online programme, available in December 2008.
  • Lost and found
    • In Marseille:
      Service des Objets Trouvés (Found items service)
      41 bd de Briançon - 13003 Marseille   
      +33 4 91 14 68 97
  • Maps
  • Marseille
    • Located in south-eastern France on the Mediterranean Sea, Marseille is France’s oldest city, and its second largest after Paris. Not for the first time, Marseille will be the meeting point for people from across Europe and beyond, as people come from all over the world to participate in Europe’s premier wind energy event.

      The Marseille Tourist Information Office offers city information in 14 languages:  
      Click on the links below for information about:
      Attractions and activities Eating out Nightlife
  • Money
    • The unit of currency in France is the Euro (€). Current exchange rates can be found at
  • Opening hours
    • Commercial opening hours in Marseille
      Banks: Generally, banks in France are open on week days from 09:30 to 16:30. Most take a one-hour lunch break. Certain banks may also be open on Saturdays. Banks at the airport and main train stations open as early as 06:30 and close as late as 22:30.
      Shops: Small shops and businesses tend to close for two hours at lunch, but stay open until later in the evening. Shopping malls in Marseille, such as the Centre Bourse, stay open all day, generally until 19:00. The standard closing day for shops is Sunday.
      Markets: Marseille's open-air markets are generally held in the morning, from 08:00 to 13:00.
  • Parking
    • Please use Esplanade 3 and 4, which are located behind Hall 1.
    • The parking fee is 4€/ day/car, which is payable with cash or credit card.
  • Proceedings
    • A link to the proceedings website, which contains all relevant information, papers, presentations, photos and videos will be sent by email to all conference delegates following the conference (May 2009). For more information about ordering the proceedings of past EWECs as a non-delegate or EWEA member, please email ap .
  • Telephone
    • The international access code for France is 0033 . Remove the ‘0’ from the city/area code when dialling internationally. The city/area code for Marseille is 04.
    • We request that all conference delegates switch off their mobile phones, or put them on silent mode, during all conference sessions.
  • Press
    • A fully-equipped press room will be at the disposal of journalists. Computers, refreshments, background information and press packs will be available.
  • Travel
  • Time zone
    • The time zone in France is GMT + 1hr during the month of March ( daylight saving time begins only at the end of March).
  • Venue
    • EWEC 2009 will be held in Marseille's Convention and Exhibition Centre, Parc Chanot. For more information, please click here.

      Safim - Parc Chanot
      BP.2 - 13266 Marseille Cedex 08

      Download the access map (71kb) of the venue.
      View the floorplan of the venue.
  • Weather
    • Marseille’s weather is good throughout the year. Spring and autumn are probably the most pleasant times of year.
      The average temperature in March is between 6°C (high) and 16°C (low)
      For a weather forecast: 08 92 68 02 13 or